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Terms and Conditions


Thank you for your interest in The Photo Loft. Please review the following information in advance of your reservation.

Rules & Guidelines

  • Food & Beverages (other than water) are not to be consumed on property without prior authorization
  • Smoking is not permitted anywhere on The Photo Loft property (inside or outside)
  • Alcoholic beverages or other illegal drugs are not permitted on property
  • Please be considerate of neighbors and keep noise levels to a reasonable level at all times
  • Any use of pets must receive prior authorization for use in photo shoots and must remain on a leash
  • Nudity and partial nudity are not permitted at The Photo Loft. This includes boudoir and lingerie photo shoots. River Heights zoning ordinances do not allow this type of photography on property. Swim attire is allowed with prior authorization
  • Wardrobe changes should only occur in the bathroom, not the main building
  • For event rentals, The Photo Loft accommodates up to 20 individuals. Any events with more than 20 individuals at the same time require prior authorization

Parking at The Photo Loft

There are 6 designated parking spots at The Photo Loft. Please see the attached map for acceptable parking locations. Since The Photo Loft is located in a residential area, some areas are strictly prohibited from street parking. We ask that all renters adhere to these parking requirements. Parking in unauthorized locations near The Photo Loft may result in vehicles being towed and revoked access to future rentals. All towed vehicle fees will be the responsibility of the owner.

Cleaning & Use of Space

The Photo Loft should be cleaned and sanitized ahead of your use. If that is not the case, we request you call to notify us immediately. Please ensure to clean up any trash or debris from photo shoots or events prior to leaving. Garbage cans are located just outside the studio for your use. Please do not leave food or beverages in garbage cans inside the studio. Replacement garbage liners are provided.

Furniture Use

Renters are welcome to use all furniture within The Phot Loft. We request that you take care not to scratch any flooring or damage any walls when moving furniture. Please return all items to their original location when finished. Please report any damage to the studio or furniture immediately.

Scheduling Rentals

All rentals are subject to availability. The calendar shown online is kept as updated as possible but please ensure you receive confirmation of your rental before planning your event. Payment for rental is required before use of the studio. You can reach our team at contact@roolee.com.


All reservations must be canceled at least 24 hours before the start of the rental. Cancellations inside of 24 hours are subject to forfeiture. Rescheduling is allowed based on availability and when requested at least 24 hours in advance of your booking.

Entrance Codes

Upon payment of your rental, you will be issued a one-time use code to access The Photo Loft. This code will only work during your allotted timeslot. Please be mindful of your rental start and stop time. A small buffer is added between each rental and we kindly request you vacate The Photo Loft no more than 10 minutes after the end of your requested timeslot. Any extensions are subject to availability and must be requested by phone. 

Lockup & Departure

Please close all windows and doors upon completion of your rental period and ensure the front door locks closed. Please turn off all lights inside the building. Ensure all trash is deposited in outside garbage bins. Please remove any items you brought with you into The Photo Loft. Any damage, debris or trash left behind may result in charges and/or revocation of access to The Photo Loft. 

Cameras & Security

For protection, security cameras have been installed to monitor inside and outside the studio. Only the main, public areas have cameras. These cameras will only be used for safety and security purposes and access is secure and limited to only Photo Loft security teams. Please inform any guests during your rental that security cameras are in use in public areas of the studio.



Your reservation and the accommodation agreement made with The Photo Loft will be subject to these Reservation Terms and Conditions and the Reservation Privacy Policy set out below.  When you make your reservation, whether online or by telephone, you will be deemed to have read, understood and accepted these Reservation Terms and Conditions and the Reservation Privacy Policy.

If you make your reservation via a third party, then you have a separate legal relationship with that party and The Photo Loft has no liability for any acts or omissions of such party including their observance of your data protection rights.

When you make your reservation, you will be also deemed to have read, understood and accepted the terms and conditions for using the ROOLEE website to make your reservation and any relevant terms and conditions shall be deemed to be incorporated into your reservation and the accommodation agreement with The Photo Loft. The Photo Loft provides online reservations through the ROOLEE website and a telephone facility for making reservations for The Photo Loft as an independent service provider and acts solely as an intermediary between you and The Photo Loft. Accordingly, your reservation and the accommodation agreement is made directly with The Photo Loft and your use of the ROOLEE website will not result in any contractual relationship between you and The Photo Loft.

All information regarding facilities and services offered at The Photo Loft contained on the ROOLEE website has been provided on roolee.com. The Photo Loft does not make any representation or warranty, express or implied, of any kind with respect thereto. Such information may be inaccurate as a result of renovation or repair at The Photo Loft.  The Photo Loft information page on the ROOLEE website may also contain typographical errors or omissions. The Photo Loft shall not be liable for any discrepancy in the facilities or services available from those described on the ROOLEE website or for any other errors or omissions and shall not be liable for any damages that may result therefrom.


  1. Online reservations

The Photo Loft page on the ROOLEE website enables you to check the accommodation offerings and availability of The Photo Loft, and then submit an online reservation request for the time of your choice. On completion of the reservation process, ROOLEE will transmit an online confirmation of your reservation.  A reservation is only valid when a confirmation email has been issued.

  1. The Photo Loft Prices

The prices indicated on the ROOLEE website for The Photo Loft reservations are subject to availability. Taxes and service charges are only included if indicated in the rate policy.

  1. Payment

All reservation rates require prepayment in full. It will be necessary for you to provide credit card and payment details to secure a reservation. The credit card will then be used by ROOLEE for payment of the reservation as advised at the time of booking or as a guarantee for a future payment, in the case of a no-show, a cancellation or change to the reservation.

  1. Cancellations and Amendments

You should make any cancellations or amendments to your reservation using the same channel through which you booked, either online or by telephone. You are required to cancel your reservation 48 hours before your reservation time. You are required to make a new appointment within 2 weeks of cancelling. If you do not reschedule you will receive a 50% refund. If an appointment is missed with no communication beforehand that they aren't eligible for a refund.

  1. Rate/Reservation Validity

Reservation confirmations are provided to you solely for your convenience.  The Photo Loft retains official records of reservation transactions, including details of dates of use and reservation rates. In the event of discrepancies, alterations, modifications, or variations between this confirmation and our official records, The Photo Loft’s official records shall prevail. Tampering with this confirmation to alter the rate or any other reservation information is strictly prohibited and will have legal consequences.

  1. Guarantee Rules

For reservations guaranteed with a credit card at the time of making your reservation, reservations are held until the end of the paid time frame. The Photo Loft will authorize the reservation rate prior to arrival and reserve funds, including taxes, on the credit card to determine the validity of the credit card. Reservation times booked with an invalid credit card are subject to immediate cancellation.

  1. Guest’s obligations

You agree to the terms and conditions of purchase imposed by The Photo Loft.  You also agree that you are fully responsible and shall pay for all charges, fees, duties, taxes, assessments and other amounts arising out of your reservation when due, including additional taxes and fees that may not be included in the quoted rate.

You understand that any violation of The Photo Loft’s conditions may result in cancellation of your reservation and you forfeiting any money paid for such reservation and The Photo Loft debiting your account for any costs it incurs as a result of such violation.

  1. Privacy and data protection

Our Reservation Privacy Policy (set out below) will apply to your reservation and forms part of these Reservation Terms and Conditions.

  1. Limitations

The Photo Loft is not responsible for communication malfunctions, failures, difficulties or lost, stolen, or misdirected transmissions, messages or entries, or the security of any such communications.  Further, The Photo Loft is not responsible for incorrect or inaccurate entry information, whether caused by user(s), by any of the equipment or programming associated with ROOLEE, or by any technical or human error that may occur in the processing of any information related to ROOLEE and The Photo Loft and shall not be liable for damages resulting from any of the foregoing.

The Photo Loft may cancel or modify reservations where it appears that a user has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.

  1. Contact Details

Any inquiries arising from these Reservations Terms and Conditions should be sent by email to: contact@roolee.com


This Reservation Privacy Policy provides you with information about the personal data The Photo Loft collects in connection with the reservation at your chosen time slot, why we need to collect it, how it will be used, who it will be shared with and your rights in relation to it.

The personal data The Photo Loft collects

In order to complete your reservation and arrange its fulfilment The Photo Loft needs to collect the following personal data as part of the reservation process:

  • Your first and last name.
  • Your email address.
  • Your billing address.
  • Details of your payment card including the card number, cardholder name, expiration date and CVV number.

You may also, if you wish, provide The Photo Loft with:

  • Preferred contact telephone number.

The personal data you provide The Photo Loft in the course of the reservation process will be referred to in this Reservation Privacy Policy as the Reservation Data.